– Behaviour is a function of the individual and the situation.
– Cognitive ability is associated with job performance but the association is higher in complex jobs.
– Emotional intelligence and cultural intelligence are also important abilities to consider.
– The Five factor model of personality is useful in predicting job outcomes but an understanding of cognitive based personality characteristics can also help us understand our own and others behaviour.
– It is important to consider the ‘fit’ between the person and the context.