1.Read the Focus On International Issues on p. 1,025 in Fundamental Financial & Managerial Accounting Concepts. What other businesses may use this technique or a similar technique to speed up cash flow? What are some of the risks involved? What are the benefits?
2.Read the “Hey, Is Anybody There?” An Example of DMAIC at American Express case on p. 344 of Operations Management for Competitive Advantage. Answer the questions at the end of the case study.